Effective Date: May 16, 2026
Welcome to NovaWash. We value your privacy and are committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following types of information:
- Name and contact information
- Phone number and email address
- Service request details
- Technical information such as browser type, device type, IP address, and website usage data
- Communication records submitted through forms, calls, or messages
2. How We Use Your Information
We use collected information to:
- Provide repair and maintenance services
- Respond to inquiries and customer support requests
- Schedule appointments and communicate regarding services
- Improve website functionality and user experience
- Maintain security and prevent fraudulent activity
- Comply with legal obligations
3. Cookies and Analytics
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and optimize performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade personal information to third parties.
Information may only be shared when:
- Required by law or legal process
- Necessary to protect our rights or property
- Needed for trusted service providers assisting with website operations or customer support
All third-party partners are expected to maintain confidentiality and security standards.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Despite our efforts, no internet transmission or electronic storage system can be guaranteed completely secure.
6. Third-Party Services
Our website may contain links or integrations with third-party platforms, including analytics or advertising services. We are not responsible for the privacy practices of external websites or services.
Users are encouraged to review third-party privacy policies independently.
7. Google Ads Compliance
We comply with applicable advertising policies and do not intentionally collect sensitive personal information through advertising activities.
Advertising technologies may use cookies or identifiers to provide relevant ads and measure campaign effectiveness.
8. User Rights
Depending on applicable laws, users may have the right to:
- Access personal information
- Request correction or deletion of information
- Withdraw consent where applicable
- Request limitations on data processing
Requests may be submitted through available contact methods on the website.
9. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updated versions become effective immediately upon publication on the website.
Users are encouraged to review this page periodically.
11. Contact Information
For questions regarding this Privacy Policy or personal data handling, users may contact us through the communication methods provided on the website.